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✦ Legal

Privacy
Policy.

Last Updated: April 10, 2026

This Privacy Policy explains how BecomeHer, a brand and service operated by Upgrade Technology DOO, with address at Ljube Danilovica 27, Beograd (“BecomeHer,” “we,” “us,” or “our”), collects, uses, stores, shares, and otherwise processes personal data when you access or use becomeher.today and any related products, features, quizzes, AI analysis, waitlists, emails, and digital content (collectively, the “Services”).

By using the Services, you acknowledge that you have read and understood this Privacy Policy.

1. Scope of This Privacy Policy

This Privacy Policy applies to personal data we collect through:

  • our website;
  • quiz and assessment flows;
  • optional photo and image uploads;
  • purchases of digital products;
  • email capture forms;
  • waitlist forms;
  • customer support communications;
  • marketing and follow-up communications;
  • related operational and technical systems used to provide the Services.

2. Who We Are

BecomeHer is a brand and service operated by:

Upgrade Technology DOO

Ljube Danilovica 27, Beograd

Email: support@becomeher.today

For the purposes of applicable data protection laws, BecomeHer / Upgrade Technology DOO is the controller of the personal data described in this Privacy Policy unless stated otherwise.

3. Eligibility

The Services are intended only for individuals who are 18 years of age or older.

We do not knowingly collect personal data from minors. If we learn that personal data has been submitted by a person under 18, we may delete that information and restrict access to the Services.

4. Personal Data We Collect

Depending on how you interact with the Services, we may collect the following categories of personal data.

A. Information You Provide Directly

We may collect:

  • your email address;
  • quiz answers and assessment inputs;
  • optional uploaded photos, including face photos, wardrobe photos, and screenshots;
  • waitlist information;
  • support messages and other communications;
  • any information you submit in forms or through the Services.

B. Assessment and Purchase Data

We may collect or generate:

  • score and category results;
  • analysis outputs;
  • purchase status;
  • product delivery status;
  • waitlist status;
  • timestamps relating to submission, purchase, delivery, or support.

C. Technical and Usage Data

We may automatically collect certain technical information, such as:

  • IP address;
  • browser type;
  • device information;
  • operating system;
  • timestamps;
  • request logs;
  • error logs;
  • approximate usage and interaction data necessary to operate and secure the Services.

D. Email Marketing and Lead Data

If you provide your email to receive results, free content, updates, reminders, offers, or waitlist communications, we may store your email and related segmentation or campaign information in email marketing tools, including Mailchimp, for follow-up communications and audience management.

5. Data We Do Not Intentionally Request

We do not intentionally request:

  • your government ID;
  • your social media passwords;
  • your precise geolocation;
  • full payment card details where handled by a third-party payment processor;
  • sensitive medical records or therapy records.

We also do not require your legal name for ordinary use of the Services unless needed for support, compliance, billing, or dispute resolution.

6. How We Use Personal Data

We may use personal data for the following purposes:

  • to provide, operate, maintain, and improve the Services;
  • to run quizzes, generate assessments, and deliver AI-powered outputs;
  • to process optional photo uploads for style and appearance analysis;
  • to generate and deliver digital products, including personalized PDFs;
  • to send transactional emails, such as results, purchase confirmations, delivery emails, and support replies;
  • to store customer, lead, and waitlist records;
  • to send marketing, promotional, follow-up, and re-engagement emails where permitted by applicable law;
  • to personalize offers, content, and email flows;
  • to prevent fraud, abuse, misuse, unauthorized access, and chargeback abuse;
  • to enforce our Terms of Service, Refund Policy, and other legal rights;
  • to comply with legal obligations;
  • to keep internal business records and analytics needed for legitimate business operations.

7. Legal Bases for Processing

Where data protection law requires us to identify a legal basis for processing, we may rely on one or more of the following:

  • performance of a contract, where processing is necessary to provide the Services or products you requested;
  • consent, where you voluntarily submit optional information or where consent is required by law;
  • legitimate interests, including operating the business, securing the Services, preventing fraud, defending claims, improving delivery, maintaining records, and marketing our own products where lawful;
  • legal obligation, where processing is required for compliance with applicable law.

If we rely on consent, you may withdraw it where applicable, but this does not affect processing already carried out lawfully before withdrawal.

8. Photos, Image Uploads, and AI Analysis

You may choose to upload photos or screenshots as part of the assessment experience. This may include face photos, wardrobe images, and social/profile screenshots.

We process uploaded images to provide AI-based style, appearance, and presentation analysis.

By uploading any image, you confirm that:

  • you are at least 18 years old;
  • you have the legal right to upload that image;
  • you have permission from any identifiable person shown in the image, where required;
  • the upload and processing of the image does not violate any law or third-party right.

We do not use the Services for facial recognition, identity verification, or biometric identification.

9. Email Marketing, Free Results, and Waitlists

If you provide your email address through the free quiz flow, results flow, waitlist, or purchase flow, we may use it to:

  • send your results or requested materials;
  • deliver purchased products;
  • send waitlist updates;
  • send reminders;
  • send offers and marketing communications about BecomeHer products or related services;
  • segment and target audiences through our email marketing systems.

Where required by applicable law, we will rely on consent or another valid legal basis before sending marketing emails.

You can unsubscribe from marketing emails at any time using the unsubscribe link in the email or by contacting us at support@becomeher.today.

Even if you unsubscribe from marketing emails, we may still send transactional or service-related communications where necessary.

10. Cookies and Similar Technologies

We may use cookies, local storage, pixels, tags, scripts, and similar technologies to:

  • keep the website functioning;
  • remember session preferences;
  • secure the Services;
  • understand technical performance;
  • improve user experience;
  • support email and marketing measurement;
  • support campaign attribution and audience segmentation.

If we use non-essential cookies or similar technologies in jurisdictions where consent is required, we may present a consent mechanism before those technologies are activated.

11. How We Share Personal Data

We may share personal data with service providers, contractors, subprocessors, and partners that help us operate the Services.

Based on the current and planned stack, this may include:

  • Vercel for hosting and infrastructure;
  • OpenAI for AI analysis;
  • Resend for transactional email delivery;
  • Google Sheets / Google for customer and operational records;
  • Mailchimp for lead capture, segmentation, newsletters, and marketing automation;
  • Stripe or another payment processor, when payment processing is enabled.

We may also disclose personal data:

  • if required by law, subpoena, court order, or regulatory request;
  • to protect our rights, users, systems, or business;
  • to investigate fraud, abuse, or payment disputes;
  • in connection with a merger, acquisition, financing, reorganization, sale of assets, or similar transaction.

We do not sell personal data for cash consideration in the ordinary sense of the word “sell.”

12. International Transfers

Because our providers may process data in different countries, including the United States and other jurisdictions, your personal data may be transferred to and processed outside your home country.

Where required by applicable law, we will take steps intended to provide appropriate safeguards for such transfers.

13. Data Retention

We retain personal data only for as long as reasonably necessary for the purposes described in this Privacy Policy, including:

  • providing the Services;
  • sending requested results or products;
  • maintaining waitlists and customer records;
  • marketing and audience management;
  • fraud prevention and chargeback defense;
  • tax, accounting, legal, and compliance obligations;
  • dispute resolution and enforcement of our agreements.

We may retain:

  • lead and marketing email data until you unsubscribe, object, or request deletion, subject to legal and operational needs;
  • customer and purchase records for as long as needed for fulfillment, accounting, legal compliance, and dispute defense;
  • waitlist records until they are no longer needed or until deletion is requested;
  • transient image data only as needed for analysis and immediate service delivery;
  • limited suppression records when necessary to honor opt-outs and prevent future unwanted contact.

14. Data Security

We use reasonable technical and organizational measures intended to protect personal data from unauthorized access, loss, misuse, alteration, or disclosure.

These measures may include:

  • HTTPS;
  • access controls;
  • restricted internal access;
  • environment-variable storage for API credentials;
  • provider-level security controls;
  • operational logging and monitoring.

However, no system is completely secure, and we cannot guarantee absolute security.

15. Your Privacy Rights

Depending on where you live, you may have rights to:

  • request access to your personal data;
  • request correction of inaccurate data;
  • request deletion of personal data;
  • object to certain processing;
  • request restriction of processing;
  • withdraw consent where processing is based on consent;
  • request data portability, where applicable;
  • complain to a data protection authority.

To exercise any privacy rights, contact us at support@becomeher.today.

We may need to verify your identity before acting on a request. We may also retain certain information where necessary for legal compliance, fraud prevention, recordkeeping, transaction completion, or defense of claims.

16. Third-Party Services

The Services may contain links to, integrations with, or functionality provided by third parties. We are not responsible for the privacy practices of third-party websites, apps, or services, except to the extent required by law.

Your use of third-party services may also be subject to their own terms and privacy notices.

17. Children

The Services are not directed to children and are intended only for adults aged 18 and over.

If you believe a minor has provided personal data through the Services, please contact us at support@becomeher.today, and we may take steps to delete the data.

18. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will become effective when posted on the website or otherwise made available to you, unless stated otherwise.

Your continued use of the Services after the effective date of an updated Privacy Policy constitutes acknowledgment of the updated Policy.

19. Contact

BecomeHer

Operated by Upgrade Technology DOO

Ljube Danilovica 27, Beograd

Email: support@becomeher.today

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